SUMMARY

Lauren is a high performing and engaging professional with a proven track record of business development. She is a Manager in the Organization Transformation Practice of Deloitte Consulting and has ten years of experience working with diverse stakeholders in industry sectors including: private sector, federal, state and local government, international NGOs and international development institutions. Since joining Deloitte, Lauren has had roles leading strategic change, stakeholder communications, curriculum development, instructional design and learning strategy development. She has first-hand experience managing relationships with C-level executives and outstanding communication and presentation skills. Lauren has an MBA from Georgetown University and is a certified Project Management Professional (PMP).

CORE COMPETENCIES 

Organizational Change Management – Led consulting engagements developing and implementing strategic change strategies for large scale technology adoptions, organizational realignment and global corporate strategy.
Strategic Communications – Develops and implements communications strategies to help clients engage employees and stakeholders to achieve business goals.
New Business Development – Secured more than $2M annually through managing relationships with private sector clients and developing responses for winning competitive federal bids.
Leadership –Numerous leadership roles within Deloitte including leading national events such as Women in Human Capital Day and Greater Washington IMPACT Day – day of volunteering for more than 4,000 practitioners. Identified as a top performer and up and coming leader within the firm as demonstrated through annual ratings and selection in programs such as FSI Manager Sponsorship.
Relationship Management – Cultivated and managed relationships with C-level executives. Experience working effectively with cross-cultural teams and diverse groups of people across several countries.
Global Perspective – Worked on projects in Europe, the US and Asia and remotely with teams in more than a dozen countries.

EDUCATION

GEORGETOWN UNIVERSITY, the McDonough School of Business
Washington, DC                        
August 2008-May 2010
MBA

  §  Elected President/Executive Director, Non-Profit Internship Fund
  §  Active member of Georgetown Consulting Club, Human Capital Club and Georgetown Women in Business

ESADE BUSINESS SCHOOL
Barcelona, Spain                                
August 2009-December 2009
MBA Exchange Program

  §  Active member of ESADE Consulting Club, Wind and Sea Club

UNIVERSITY OF BIRMINGHAM
Birmingham, United Kingdom                        
September 1998-June 2001
BSc., Biochemistry

  §  Student of The Year Award, Regional Finalist
  §  Chair, ComAc including seat on national board of SVUK

EXPERIENCE

Deloitte consulting llp –Human Capital, Organization Transformation                            
Washington, DC
Manager                                                                                                                                               
September 2010 – Present

§  Business Development – Secure more than $2M annually in new business through federal RFP response, competitive bids and private sector relationship management.
§   Project Management – Led teams to deliver value and serve as a trusted advisor to clients. Closed out projects on time and budget while maintaining excellent client and team relationships as indicated by CPARS scores on federal contracts and feedback from clients and team members.
§   Change Management – Led teams to develop and implement strategies to help large federal agencies successfully navigate change such as technology adoption, organizational restructuring and business unit realignment.   
§   Global Corporate Strategy – Led Organizational Change Management and Communications for global corporate strategy projects involving stakeholders based in a dozen global markets. Activities included developing communications strategies and ensuring alignment of leadership across each market.
§   Instructional Design – Developed training curriculums and training courses for global international development organizations and large federal agencies.
§   Strategic Communications – Developed and implemented communications plans for global projects and large federal clients. Developed message sets, briefing documents, white papers and position papers.
§   Recruitment and onboarding – Recruited high performing talent from MBA programs and experienced hires. Onboarded dozens of practitioners into the firm and onto projects

§   Coaching and Mentoring – Career coach for five practitioners including annual evaluations, promotions, and performance management. Informal mentor to several junior practitioners. 



APCO WORLDWIDE – Communications Consulting
Washington, DC
Intern, Corporate Responsibility Team    
June 2009 – August 2009

  §   Stakeholder Engagement - Conducted stakeholder interviews, identifying opportunities and recommendations for market entry. Handled media relations and issue management for national campaign launch for global pharmaceutical company.


  §   Analysis - Developed competitive analyses of market segments and benchmarking for clients including; one of the world’s largest energy companies, a $120 B pharmaceutical company and a top 10 veterinary pharmaceutical company. Advised team on findings and authored client reports.


THE BEACON COUNCIL – Economic & Business Development
Miami, FL
Director, Member Investor Services
May 2006 – August 2008

  §   Relationship Management - Managed and developed relationships with senior government officials and business leaders of multi-national companies such as Telefonica, and FedEx Latin America. Built effective partnerships between companies and public sector leaders.


  §   Presenting Recommendations - Drafted and presented proposals and pitches outlining service delivery and capabilities of Miami-Dade’s Economic Development Agency.


     §   Training and Thought Leadership - Delivered briefings and presentations on industry insights and economic indicators to senior executives to build intellectual capital.


     §   New Business Development - Project lead on new business development resulting in recruitment of 30+ new member companies and $1M+ annually in matching private sector investment for Public-Private Partnership.


     §   Leadership/Networking - Assumed leadership roles in business organizations including The Greater Miami Chamber of Commerce, The Coral Gables Chamber and Next in Line. Capitalized on community networking opportunities to recruit new members and promote the mission and initiatives of The Beacon Council.


BURGER KING CORPORATION – Global Headquarters, Marketing and Branding 
Miami, FL
Foundation Coordinator (5 month contract)
January 2006 – May 2006

  §  Project Management - Recruited for short term project to help develop strategic plan for global corporate responsibility initiative which was managed to deadline and seamlessly handed off to implementation team.
     
     §  Transformational Change - Member of leadership team that launched multimillion dollar global corporate social responsibility initiative to 4,000+ stakeholders at annual global convention.
    
     §  Strategic Communications - Developed concept and coordinated scripting and filming of corporate video introducing the foundation to stakeholders including interviews with celebrities and VIPs.


BEST BUDDIES INTERNATIONAL – Global Non Profit Development
Miami, FL
Sponsorship
June 2004 – December 2005

  §  Recruitment and talent development - Managed Miami office and supervised five-person cross-generational team. Recruited, developed and retained employees, planned and delivered training events and developed employee recognition and reward activities to motivate and engage staff.

     §  Budget management- Developed, secured and implemented annual budget of $800,000, including government funding contracts and built relationships with government officials to secure repeat funding.
    
     §  Fundraising - Raised $1M+ annually from individuals and corporate sponsors for Best Buddies national fundraising events. Authored and pitched proposals for new corporate partners resulting in $100,000+ in new investment.



DISTINCTIONS

  §  Admissions interviewer for Georgetown MBA program – interviewed dozens of diverse prospective students, assessed fit with organizational values, and assisted with training for incoming students during orientation.


     §  Professional interests – Networking, training, facilitating groups


     §  Personal interests – Sailing, travel, cooking, photography and British Literature


  §  Intermediate Spanish, Basic French


laurenpfoster@gmail.com   linkedin.com/in/laurenpfoster